Customer service is key!
Submitted by danlifeisfun on Thu, 04/24/2008 - 03:23.
From my own experience running an online business, when you treat your customers like gold they will come back to you time and time again.
I noticed that when I let my customer service slack, my customers when elsewhere.
Dan
Timeless advice. Keeping the customer happy will keep you in business, no matter what obstacles lie ahead.