Commission Recognition and Tracking
Submitted by ilanbrill@yahoo.com on Fri, 05/30/2008 - 04:55.
I have an issue with CJ tracking orders. How long doe's it typically takes for CJ to show up orders from stores. I get no orders from CJ only from Performics and LinkShare. I wanted to test the links which show on CJ both clicks and impressions (so they supposed to be ok) but no buys.
To test it I bought from Old Navy through my links. The sale didn't show until I emailed Old Navy. They said they sew the sale came from my site but had a problem with their system that day. I now placed another order with Old Navy and again the sale is not showing on CJ (for 3 days now) even though the order status at Old Navy is "shipped" already. I didn't contact Old Navy again cause' I want to see how long it will take (if any) to show up.
Are you guys having similar issues with CJ order tracking? how reliable is the tracking / honesty system of these affiliate firms? (I start to get a feeling that there is a big % of sales that are lost - not stolen or purposely bypassed - by the tracking system)
Thx
Ilan
Same ? with linkshare
Hi, I'm new to the affilate programs and just started setting up some linkshare links to my sites, I tested a link I created about 5 days ago and still havn't seen the sale posted to my account. I'm going to wait until next week before I email anyone, but I asked the same question to myself.
Hi Russell, Have you got
Hi Russell,
Have you got your order recorded at the end?
After I waited and wrote to ask CJ and the merchant if there were any problems with tracking that date (which they said no) I told them I made a personal order and it's not showing...I got a reply that said yes, we see that order but it came from another site (Haaa??). I wrote to them I made the order for my own use gave them details of the order, shipping address etc but still the merchant insist it came from another site and not mine.
Anyone had similar issues with CJ links?
BTW I only use the tracking link without the 1x1 pixel which in CJ i was told its OK to do (and its working for me with other networks).
Ilan
CJ Commissions
I know some merchants do not approve of using your own links (am I to use someone else's?); but I have had such trouble that I actually remote desktop to another computer system in another office.
Some merchants said it could be my browser, some told me to recreate the links; bottom line is that if I order from my computer - and I have a static IP address if they keep track - depending on the merchant I won't get the sale.
I also know that some merchants have expressly told me you CAN use your own link from them.
Are you sure that you don't
Are you sure that you don't have any spy/adware on your pc?
Concerned About Same Problem.
Over 1000 product link clicks. Not one single order. I have products from travel to games, clothing, electronics, you name it I have it on one of my websites. I also have some amazon links some of which are practically buried because amazon doesn't pay for son long that my ROI kills me in ppc campaigns. So I a very concerned about their honesty in the tracking. I have friends and family that have bought stuff from my website. I have seen the shipping and packing slips and nothing on CJ. Often the click was not even recorded. Are they Having Problems?